Terms of Service

Last updated: October 9, 2026.

These Terms of Service govern access to trynovale.com and purchases made through the NOVALE store. By using the store, you agree to these terms and all policies linked here.

Store use

You may use the store only for lawful personal or commercial-purchase purposes. You must not interfere with store security, attempt unauthorized access, submit false information, misuse promotions, or use store content in a way that violates applicable law or another person's rights.

Product information

We work to present product descriptions, images, pricing, and availability accurately. Screens and lighting can affect color appearance. Product packaging and instructions control where they differ from website copy. Always read and follow the final label, directions, warnings, and patch-test instructions before use.

Orders and payment

Submitting an order is an offer to purchase. NOVALE may accept, decline, limit, or cancel an order for reasons including availability, suspected fraud, pricing errors, purchase limits, or payment issues. Prices, promotions, and availability may change before an order is accepted. Taxes and shipping charges are shown where applicable.

Returns and shipping

Orders are also governed by the Shipping Policy and Returns & Refunds Policy.

Intellectual property

The NOVALE name, product presentation, copy, graphics, photography, and site design are owned by or licensed to NOVALE and are protected by applicable intellectual-property laws. No rights are granted except the limited right to use the store as intended.

Third-party services

The store may rely on or link to third-party services. Their terms and privacy practices apply to their services, and NOVALE is not responsible for third-party content outside its control.

Disclaimers and liability

To the fullest extent permitted by law, the store is provided without warranties beyond those expressly stated, and NOVALE is not liable for indirect, incidental, special, or consequential losses arising from store use. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.

Changes and contact

These terms may be updated by posting a revised version. Questions can be submitted through the contact page.

Contact NOVALE

Email: hello@trynovale.com

Business address: NOVALE, 16105 NW 87th Court, Miami Lakes, FL 33018, United States.

For order questions, include your order number. Please contact us for return instructions before sending any items.